The 2022 State of EX survey was fielded by TI People and FOUNT Global, Inc., from August 16 to September 19, 2022. It is the only longitudinal and enterprise-wide global research on Employee Experience. Participants included EX leaders, EX team members, corporate HR leaders, HR business partners, and non-HR business leaders.
The report is rich with charts and data covering a range of topics from the long-term outlook for EX work to top challenges organizations face in achieving their EX goals. Among the key findings include:
85% of respondents report their top challenge is measuring the business and financial impact of EX improvements.
Although over 90% of respondents run employee surveys at least once a year, 70% say the employee data they collect is inadequate for their needs.
The current business environment is disproportionately favorable for EX investment, with 94% reporting that EX improvement is more than just a short-term project at their organizations. For 51%, EX work is a permanent change in how their organizations operate.
81% report that intense competition for talent is motivating their colleagues to invest more in EX
63% report that post-pandemic return-to-office/hybrid work issues are also motivating more EX investment
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About the author
Before becoming FOUNT’s first Head of Research, Jennifer worked as a Gartner Analyst, Head of Organizational Learning for a consulting firm, and in university teaching. She earned her doctorate in organizational communication from Purdue University, where she specialized in how organizational structures shape people’s experience of work. Her research has been published in both peer- reviewed and popular outlets; in 2023 her dissertation will publish in book format. Though a native of West Virginia, she currently lives in Northern Virginia with two dogs nicknamed “Fluff Monger” and “Trip Hazard.”